Frequently Asked Questions

Q: How do I signup for an account?

Q: How do I upload photos and create albums?

Q: What are albums?

Q: How do I start a new project?

Q: How do I share a project with friends and family?

Q: How do I purchase a project?

Q: Why am I unable to edit a project when I click on it?

Q: What shipping options does SnapShotU! offer?

Q: I have a coupon/promo code. How do I apply it to my order?

Q: How do I customize a Calendar, Greeting Card, or Postcard?

Q: How do I customize a Photo Book?

Q: How do I add/edit/remove a photo from a project?

Q: How do I add/edit/remove icons from a project?

Q: How do I add/edit/remove backgrounds from a project?

Q: How do I add/change/remove a border from a photo?

Q: How do I add/edit/change/remove text from a project?

Q: What are the requirements to navigate and access the SnapShotU! site successfully?

Glossary